SHOPPING DEPOSIT FEE
[RESCHEDULED] TD Midweek Live Sale (New Arrivals & $10 Kawaii Sale) Session 3
Deposit Fee Policy
A deposit fee is required to secure items during our Live Sale events or before we purchase your requested items (store pickup/online orders).
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Your deposit will be converted into store credit, which can be applied to your purchased items or shipping fees.
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If no transaction is made, we will issue a 100% refund.
Example:
If you deposit $20 and claim $15 worth of items, with a shipping fee of $10, you will only need to pay an additional $5.
⚠️ Important:
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Claimed or purchased items cannot be canceled.
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The deposit fee will be forfeited in cases of cancellation.
Storage Fee Policy
Orders must be shipped within 1 week. If you request to hold your items longer, a storage fee will apply:
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5% of the net price or $10 (whichever is higher) will be charged weekly until the order is shipped.
CUSTOMER REVIEWS
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And kinda dangerous (well for me at least) I found it great!
Admin replied:Awww thanks! It just means more shopping with you! We love the "thrill" and "danger" of shopping, right? LOL!
A little expensive
Admin replied:Thank you for your feedback! We regularly review and update our pricing. We will consider your feedback in our next pricing update.
I always look forward to TokuDeals live shopping. It’s a fun way to find kawaii items and they do your shopping experience with care. Everyone is nice and professional. Will do live shopping again! 😊
Admin replied:Thank you so much for this lovely review! 💕 It truly makes us happy to know that you look forward to our live shopping events and enjoy finding kawaii goodies with us. We’re so grateful for your trust and support, and we can’t wait to shop with you again and discover even more cute finds together! 🥰
They are quick and easy to work with. Never had such a smooth experience ordering something overseas
Admin replied:Thank you so much for your kind words, and we are glad you liked our service. Happy new year!
Good personal shopping service, my only tiny problem was they should let me know what I got from gachapon so if I got duplicates, I would like to know and maybe I can buy more to complete the set. ;)
Admin replied:Thank you so much for your feedback! I totally agree with your feedback. We will follow your suggestion from now on. Happy New Year!
The packaging is always secure and well-managed. The entire experience from order to delivery is so seamless.
Amazing order from tokudeals and love all their item.
Everything perfect, thank you.
Hello! I've placed at least 10 orders since Sept. 2024... so I order multiple times during the month and the Tokudeals team is communicative, prompt, and reliable every time! They customer service is simply the best because of how responsive and helpful they are. I place orders through their live shopping events and through direct requests. They're transparent about their fees and their invoices are easy to understand. The packing of is also amazing! I've ordered ceramic cups, and those arrived safe and in one piece. Thank you so much Tokudeals team for all you do!
